Cancer Council NSW is piloting a new financial assistance service dedicated to assisting people with cancer and their carer with house cleaning and gardening maintenance, called the Home Help program. This service is available as a one-off payment to the value of $350 for eligible clients till 30 June 2018.


Clients may receive home help services in addition to other financial assistance.


The client and/or social worker is responsible for selecting and booking the cleaning or gardening service.


A person is eligible for the Home Help program if they:


  • Have been diagnosed with cancer, or are caring for someone diagnosed with cancer.
  • Are a resident of NSW.
  • Have not received Home Help assistance from Cancer Council NSW before.
  • Understand that Cancer Council NSW is not responsible for the quality of the work undertaken by the cleaning or gardening service.



Please note, to access this assistance the client must be referred to the Financial Assistance Program by a social worker or allied health professional. Those eligible for other services (e.g. MyAgedCare or NDIS) should be referred to these services first and apply where appropriate.


When accessing the Home Help program, the client or social worker will need to submit the invoice/s promptly to Cancer Council NSW for payment. Multiple invoices must be sent in one batch if more than one service occurs.


At no time will cash be provided directly to the client, social worker or allied health professional for payment for house cleaning or gardening maintenance. Invoices are to be submitted directly to Cancer Council NSW for payment.


Cleaning and gardening service providers engaged under the Home Help Assistance program must have and quote their ABN on their invoices.


Referral pathways for Emergency Financial Assistance Program, Pro Bono Financial Planning and Legal Services will remain unchanged


For more information about the Home Help Assistance program please email Alka at (tel: 9334 1464) or Katie Towers at (tel: 9334 1463).

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